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COVID-19 - Safety & Protection is Our Priority - More Info

Volcano Rainforest Retreat Bed & Breakfast

800-550-8696 / 808-985-8696

Volcano, Hawaii
On the Big Island

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About

Be Embraced by the Spirit of Aloha Hawaii
Volcano Boutique Bed and Breakfast Lodging

Please scroll down to read our cancellation and other polices.

Big Island of Hawaii Art & Architecture

Artwork draped in leaves

Dedication

Kathleen and Peter would like to dedicate this website and bed and breakfast retreat in honor of the Hawaiian people, the ancestors of the land and Hawaiian elders that have blessed the land and the creation of the retreat.


Volcano Rainforest Retreat Entrance

Experience

The Volcano Rainforest Retreat lodging experience on the Big Island of Hawaii offers visitors a collection of distinct guest cottages, created with elegant simplicity in harmony and balance with the Hawaiian rain forest.

Its sense of place imparts a seamless feeling of connection between inside and outside, the accommodations and nature.The rain forest lodgings are interconnected by intimate paths, which wind their way through the misty, mossy landscape. This Hawaii Volcano retreat offers a unique setting for romantics, artists, nature lovers and world travelers seeking refuge and intimate contact with the living volcanic earth.

Spirit of Volcano Rainforest Retreat Bed and Breakfast

The spirit of this Big Island Volcano boutique Bed and Breakfast is expressed simply, “We hope visitors will take with them a sense of ‘Aloha aina’ (love of the land). We’d be touched if guests deepened their respect and sensitivity to nature, and were inspired to preserve and sustain the natural life on our beautiful and fragile planet. We also hope that visitors will take quality time to nurture themselves and cultivate love and compassionate understanding for one another in their intimate human relationships.”
Kathleen Golden, Owner

Check Our Video

Guest getting a relaxing massage

Massage Services at Volcano Rainforest Retreat

The Volcano Rainforest Retreat Bed and Breakfast’s serene grounds and lodging were also developed to explore the potential for personal sacred living space as a healing art. Different massage and bodywork modalities with licensed massage therapists (LMT) and Hawaiian cultural practitioners are available by appointment.


General Policies

Nene Birds All rates subject to 14.96% Hawai`i taxes
Full amount required to hold a reservation
Visa or MasterCard preferred

Check-in is between 3:00-5:00pm. Check-out by 10:00am.
Call for early or late arrival, prior arrangements are necessary.

Please keep in mind that if you are flying into Kona, you are 2 1/2 hours away from Volcano, and if you are flying into Hilo, you are 40 minutes from Volcano.

Daily housekeeping service includes fresh food, towels, bed making, dish-washing and trash removal. If you have special needs, please let us know either prior to arrival or during your stay.

We request that guests care for our property. In the unlikely event that damages occur during your stay, damaged or missing items fees may be applied, especially for our colorful linens, towels and robes. White towels are available for peroxide hair or skin products.

Additionally, an ‘add on’ extra cleaning fee may be charged when a cottage is left in conditions that require extended cleaning time and attention. We will contact you to clarify any issues, and charge your credit card.

Only the Guest Cottage and Bamboo Guest House have cooking facilities.

The Retreat is available for small groups upon request.

Non-smoking environment

Rental Vehicle Necessary. No public transportation in this rural community.


Cancellation Policies and Fees

Booking Privacy Policy

Standard COVID-19 Modified Cancellation Policy 

We have modified our cancellation policy during these uncertain times due to COVID-19. As conditions change these policies may be modified.

If the 10-day quarantine is re-instated without the negative testing programs for the State of Hawaii and/or the Big Island of Hawaii, our cancellation policy will include a 100% refund less a $50 processing fee.

The Hawaii Pre-Travel 72 hr Negative COVID-19 Testing Program started on October 15, 2020 for travel to Hawaii.

Cancellations

We encourage guests to be clear and certain of their dates prior to making a reservation to avoid cancellations, which may result in financial loss to our business and/or our guests. We understand that people’s plans may change. We do everything possible to rebook cancellations. However, unlike larger hotels, Volcano Rainforest Retreat is a small  boutique bed and breakfast and cancellations or changes to your reservation can affect us greatly. In order to sustain our business financially, cancellation policies will be applied.

Cancelling more than 60 days, select from the following options:

1) 90% voucher for a future stay within12 months of your original reservation date, with a $50 administrative processing fee

2) 80% refund, 20% cancellation fee (Standard Cancellation Policy)

Cancelling less than 60 days and 30 days or more:

1) 50% voucher for a future stay within 12 months of your original reservation date

2) If cancelling less than 60 days and more than 30 days no refund is available unless reserved dates are rebooked. We will do everything possible to rebook those dates. If rebooking occurs, 80% of the dates and rebooking rate is refundable. A 20% cancellation fee on the original reservation fee will be charged. If you want to know if we rebooked, please call the day after your cancelled departure date to be informed.

Cancelling less than 30 days:

1) 30% voucher for a future stay within 12 months of your original reservation date

2) If cancelling less than 30 days no refund is available unless reserved dates are rebooked. We will do everything possible to rebook those dates. If rebooking occurs, 80% of the dates and rebooking rate is refundable. A 20% cancellation fee on the original reservation fee will be charged

Holiday Cancellation Policy

Prior to COVID-19 the standard policy was to offer no guaranteed cancellation refunds at holiday times. We have adjusted our policy to take into consideration the changing nature of travel to Hawaii during COVID-19.

Holiday Times

See our Holiday Times and Local Festival Dates

Holiday and Festival Times

Thank you for reading over our link above to holiday times and festival dates, and please consider trip insurance.

Cancelling more than 60 days, select from the following options:

1) 50% voucher for a future stay within 12 months of your original reservation date

2) We will do everything possible to rebook those dates. If rebooking occurs, 70% of the dates and rebooking rate is refundable. A 30% cancellation fee on the original reservation fee will be charged If you want to know if we rebooked, please call the day after your cancelled departure date to be informed.

Cancelling less than 60 days and 30 days or more:

1) 35% voucher for a future stay within 12 months of your original reservation date

2) If cancelling less than 60 days and 30 days or more no refund is available unless reserved dates are rebooked. We will do everything possible to rebook those dates. If rebooking occurs, 70% of the dates and rebooking rate is refundable. A 30% cancellation fee on the original reservation fee will be charged. If you want to know if we rebooked, please call the day after your cancelled departure date to be informed.

Cancelling less than 30 days:

1) 20% voucher for a future stay within 12 months of your original reservation date,

2) If cancelling less than 30 days no refund is available unless reserved dates are rebooked. We will do everything possible to rebook those dates. If rebooking occurs, 70% of the dates and rebooking rate is refundable. A 30% cancellation fee on the original reservation fee will be charged If you want to know if we rebooked, please call the day after your cancelled departure date to be informed.

Changing Cottages or Dates for Existing Reservations:

We encourage guests to be clear and certain of their dates prior to making a reservation to avoid changes, which may result in financial loss to our business and/or our guests. We do everything possible to rebook those dates. In the event that reserved guests cannot avoid changes, the following policies will apply:

  • 20% reservation adjustment fee will apply for any changes made 60 days or more, prior to arrival date.
  • 30% reservation adjustment fee will apply for changes made less than 60 and more than 30 days, prior to arrival date.
  • 40% reservation adjustment fee will apply for changes made less than 30 days, prior to arrival date.

We will do everything possible to rebook dates. If rebooking occurs we will refund the adjustment fee based on the number of dates and the rate at which rebooking occurs. A $50 processing fee will apply.

Trip Insurance:
We understand that sometimes your travel plans can unexpectedly change. Volcano Rainforest Retreat is a small Bed and Breakfast and cancellations or changes to your reservation can affect us greatly. Cancellation policies will be applied.

For your financial security, in case of any changes and possible emergencies, including medical conditions, we recommend that all guests purchase travel insurance.

We recommend to residents of the United States, Arch RoamRight www.roamright.com and Travelex www.travlex.com travel insurance.

Thank you for your understanding and cooperation.

Please note: We are committed to the safety of our guests. Volcano Rainforest Retreat has a Natural Disaster Cancellation Policy during times of volcanic eruptions, hurricanes and/ or tsunamis.
Call for more information. (See Natural Disaster Cancellation Policy)

Volcano Rainforest Retreat Bed and Breakfast Owners Kathleen and Peter Golden
Kathleen and Peter Golden

Property Management

Volcano Rainforest Retreat Bed and Breakfast is run by a property management team, owners, Kathleen and Peter Golden, our managers, and occasionally an on-duty property manager. Our management team cares for the guests and property daily, and when the Goldens are away. All manager contact numbers are listed in the guest cottage information binders. When occasionally off site, a message can be left on their phones. Calls will be returned as soon as possible. The on-duty manager’s phone number is also posted on the door of the Golden’s residence for questions or emergencies. When the Goldens are off island, the on-duty manager is at the Bed & Breakfast every morning and afternoon for a few hours, and stays overnight some nights out of consideration for our guests’ needs.

On Site Inquiries

Please respect the Goldens’ privacy at their residence. Call the owners and manager’s phone numbers posted in guest cottage binders.

Guests enjoy their privacy and respect other guest’s privacy in one of four unique guest cottages on the Bed and Breakfast grounds. Just five minutes away, enjoy social interaction at Hawaii Volcanoes National Park and at cafes and restaurants in charming Volcano Village.

Fern

Pet in Residence

We have a wonderful pet and companion cat, Lahi. She lives with the Goldens in their residence at the Volcano B&B and remains outside of the guest accommodations in consideration for visitors with allergies.

Allergies

Please let us know ahead if you have allergies to cats or feather pillows and comforters. We also appreciate guests informing us of food sensitivity requests a week or more before arrival, because that will make it more possible to meet special needs.

Primary Sidebar

The Art of Innkeeping

Volcano Rainforest Retreat Innkeepers Peter and Kathleen Golden

About the Goldens

Visionary Proprietors of Volcano Rainforest Retreat B&B

When guests arrive at our Volcano Hawaii Bed and Breakfast, set on one and a half acres of stunning rain forest, they are warmly greeted and treated like ohana (family). Like their visitors, Kathleen and Peter Golden also made a pilgrimage to the land of Aloha “once upon a time” in search of peace and beauty. Little did they know, when they left San Francisco in 1991 for the Big Island of Hawaii, that what was originally envisioned as their dream home location would evolve into a must-stay Volcano bed & breakfast destination.

Land preparation on the original half-acre, near Kilauea Volcano, began in 1988, when Peter and his son, Joshua, used machetes to carve the first path into the dense Hawaiian rainforest. In 1995, after building their 12-sided house on the adjacent land, the Goldens opened their original home as a guest cottage to visitors traveling to Hawaii Volcanoes National Park.

The creation of three additional structures as part of their personal living space gracefully evolved over 18 years as they conveyed their vision to local builders and craftsmen, building and weaving each living space into the landscape. Gradually, four separate hand crafted structures became a collection of bed and breakfast cottages. The Golden’s current home is also on the property where they enjoy sharing their creation and love of the land with the many visitors to the Big Island of Hawaii.

Based on excerpts from “Soul Architects”
By Loni Reader, Hawaiian Style Magazine

With Your Stay

Private handcrafted cottages with skylights
Forest views and covered decks
Hot Tubs
Romantic gas fireplaces
Breakfast in the privacy of your cottage
Kitchens and kitchenettes
Wine glasses and bottle opener
High Speed Wireless Internet
DVD/CD selection
Iron and ironing boards
Safe for valuables
Flashlights, headlamps
Guest parking and private carports
Volcano Village restaurants and galleries

Buddha Statue with fern fronds

Gratitude

The Goldens would like to express their gratitude to all those who work behind the scenes to care for the natural and man-made beauty at the Volcano Rainforest Retreat. By their on-going presence and service each staff person makes the bed and breakfast retreat a very special place, alive with heart and soul.

Peter and Kathleen are especially grateful to Carolyn and Roby LaPorte of Wowi Zowi, Bed & Breakfast Hotel Website Designers, Website Internet Marketing. We especially appreciate their understanding of our artistic process in creating our bed & breakfast retreat. It is not just a business, it is our life’s work together… the expression of our shared love of life and the land. We are so grateful for their capacity to step into our world and convey the essence and unique sense of place of the Volcano Rainforest Retreat. Their brilliance and co-creative force in photography, design, and layout has allowed us to more fully share our inspired vision with the world.

Special thanks to Anne Lee, who co-created the beautiful text and offered her creative, sensitive and artistic input throughout the entire development process.

What Our Guests Say…

“Mahalo nui loa!
Kathleen and Peter are wonderful hosts! We were treated to a tour by Peter of the Beautiful retreat through the Peaceful ohi’a and hāpu’u forest.
You’re only minutes from Volcano National Park and Volcano village.
The elegant Bamboo Guest Cottage we enjoyed for a Birthday and Anniversary celebration even had a private Furo (Japanese hot bath).
Breakfast was perfectly delightful with fresh local fruit & baked goods, and our hosts surprised us with the fixings for mimosas for our anniversary!

A Beautiful and Peaceful retreat we will recommend to all of our friends and family!”  H&P – HI

 

 

“The ‘Sanctuary’ has been the highlight of our trip. It is the most amazing place we’ve ever been. We had to drag ourselves away to go see the volcano!”
R&C – CA

“We had a magical experience yesterday. The lava goes to the ocean is so wonderful and spiritual, more than any other experience. We understood why the native Hawaiians thought it was God. It is so big and emotional.”
Italy

“A truly magical & relaxing honeymoon stay in the rainforest. There is such a peace here – the environment, the art & creators, the light & water & wood.”

“The fragrant air, so crisp & clean at night lent to the solace of the Guest Cottage. We enjoyed every aspect of staying here. The wind chimes woke us up – We played gin rummy late into the night.”
Boston, MA

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Volcano Rainforest Retreat
Private Cottages on the Big Island of Hawaii
11-3832 Twelfth St. Volcano Hi, 96785 USA
800-550-8696 - 808-985-8696
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