Accessibility Statement – Property and Website
Our accessibility statement provides our current status regarding our physical location and facilities, and website content functionality and accessibility. We trust that our Accessibility Statement reflects our strong belief that every person has the right to access a full life and live with dignity, equality, comfort and independence.
Volcano Rainforest Retreat Bed & Breakfast values the needs of all guests with respect and consideration for their individual abilities. We strive to help guests understand the uniqueness of this property.
Our property is exempt from the American Disabilities Act (ADA), because the establishment is located within a facility that contains not more than five rooms for rent or hire and that is occupied by the proprietor of the establishment as their residence. (5 U.S.C. 301; 28 U.S.C. 509, 510; 42 U.S.C. 12186(b). § 36.104 Definitions).
Volcano Rainforest Retreat does not offer any handicap accessible accommodations because they are situated within and surrounded by a Hawaiian rainforest with uneven, natural terrain that retains the authentic topography of the volcanic land with the indigenous trees and plants of the native forest.
The facilities on the grounds include gravel-parking areas and are connected by narrow gravel paths that wind through the forested property. Some accommodations have entrance steps. Some guests with mobility issues may find access challenging in this rainforest environment.
We do care about prospective guests needs and request travelers to read the descriptions on our website, volcanoretreat.com. Please refer to this information when considering your stay at our B&B in Volcano, Hawaii. We encourage guests to call to clarify whether this property and amenities we provide could meet their individual needs.
Volcano Rainforest Retreat provides a website that is easier to use and more accessible for people with varying abilities and special needs. We have designed our website to be accessible for users with disabilities to see, navigate, interact and understand the content provided.
Our site was designed to meet the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA), as required by the Americans with Disabilities Act, (“ADA”).
Our reservation system has implemented various changes to the Booking Engine to achieve substantial conformance with the recommended ADA accessibility guidelines and performs manual reviews of the Booking Engine to continue staying up to date with the accessibility guidelines.
Should you experience any difficulty in accessing the Volcano Rainforest Retreat website, determining availability or booking an accommodation via our online system please don’t hesitate to contact us.
If there are some things that can make this site easier to use and more accessible, please let us know.
Email: Email the Innkeepers
Toll Free Phone: 800-550-8696